Useful answers, honest limits and a fair clarification process.

Refund and clarification guarantee

We guarantee a 100% refund when we cannot answer your submitted question after clarification and reasonable research.

If the delivered dossier does not address the question you submitted, reply to the purchase confirmation email with the question, ZIP Code and the clarification you need. We will investigate before a refund decision is made.

A supported answer you dislike, disagree with or decide not to use does not by itself qualify for a refund. Refund approval remains with Mystic after the clarification and research process is exhausted.

Evidence and judgment

Dossiers distinguish sourced facts, AI-assisted interpretation, community accounts and human review. Sources can change, conflict or become stale. The material supports your judgment; it does not replace legal, medical, financial, emergency or other qualified professional advice.

Access windows

Time-limited access begins when activated as described in the purchased offer. Access is personal and non-transferable. Third-party services, source availability and uninterrupted uptime are not guaranteed.

Questions? Reply to your purchase confirmation email so the order and submitted question stay together.